Forum Discussion
Not receiving Planner comments in Outlook inbox
Hope the below post will give more info if you have not already checked.
Thanks for the link. Both these options are not working for our team:
Basically I just want people to receive all comments in their inboxes for tasks that are assigned to them.
We are all following the group in Outlook.
Hope the below post will give more info if you have not already checked.
According to the article you linked "users will no longer receive comment notification emails in their inbox for tasks they have never commented on". This makes no sense to me. What if I ask a question in the comments such as "what is the status on this task?". The user will never receive the email because they haven't previously commented on the task.
By this logic, every person will need to add a comment as soon as I create a task just so they don't miss any comments that may be directed towards them.
Did I understand this correctly?
I absolutely agree and it is driving me insane. It makes zero sense that the people assigned to the task don't automatically get a notification when there is a comment. I am a family law attorney. I manage 45 projects/clients (channels) that use Planner. I can't keep up with the comments if I don't know they've been made. So frustrating. Jason Drew
This change is breaking my teams work flow - we had a great process and here we are following our established process but folks are receiving Planner task comments for new tasks (unlike before). I'm asking for statuses on tasks and no one is receiving them because they haven't previously commented.
Ugh - now I have to seperately IM, email, call and can no longer capture this in the Planner task comments!
Please revert this back and add a setting for users to toggle this if they don't like it instead of breaking it for everyone.
Yes you are correct. Actually Planner team changed this behavior as feature request but the same thing is breaking your scenario.
Hope some other experts put their comments here...otherwise you can ask this request in user voice forum
