Forum Discussion
Not receiving Planner comments in Outlook inbox
Hope the below post will give more info if you have not already checked.
WorkAround:
So for the creator I have a work around that appears to work for the assigned members. (At least until this is fixed as it should be steps 3 -5 will be eliminated with a fix)
Steps:
1. Creator(owner) creates a Task
2. Creator Adds all appropriate Team members to the Task
3. Creator enters a generic Comment
4. Creator gets email that a comment was entered
5. Creator (In Outlook) ReplysAll and adds the email addresses of each assigned Team Member in the TO section of the email.
At this point, it appears that any future comment on that task will go to the team that was included on the ReplyAll.
NOTE: Any new team members added will likely still have to either go through this exact same step or have to comment on the task before they will receive any updates.
Good luck and this is a headach that really should be resolved.
The assignee needs to get email notifications by default. This is our single biggest complaint about Planner.