Forum Discussion

Iron Contributor

Apr 04, 2019

Not receiving Planner comments in Outlook inbox

I used to receive all task comments in my Outlook inbox but this functionality seems to be broken. Now I might receive 1 out of 10 comments in my inbox, or none at all some days. I would like to at l...

kombaiah Murugan
Apr 08, 2019
Jason Drew

Hope the below post will give more info if you have not already checked.

https://techcommunity.microsoft.com/t5/Planner-Blog/New-updates-to-Planner-comment-notifications-and-settings/ba-p/207656

Copper Contributor

Jan 13, 2020

Since this functionality has not been added to Planner since the issue was raised 9 months ago we're going to be moving away from that system to something that actually works.

Matthew Jarsky
Iron Contributor
Jan 13, 2020
I am not very familiar with how this community works. Does MS regularly review comments made here?

In any case, there is a UserVoice request for this function:
https://planner.uservoice.com/forums/330525-microsoft-planner-feedback-forum/suggestions/36544018-e-mail-notifications-for-comments-on-taks

We should all go comment and vote.
- jdrapialt
  Copper Contributor
  Jan 13, 2020
  Matthew Jarsky Just did!
  thank you.
- SDBUK
  Brass Contributor
  Jan 13, 2020
  Matthew Jarsky
  
  There's loads of threads about the same subject including this one:
  
  https://planner.uservoice.com/forums/330525-microsoft-planner-feedback-forum/suggestions/11444235-email-notifications-and-alert-options
  - Matthew Jarsky
    Iron Contributor
    Jan 13, 2020
    Duplication of requests is common problem with UserVoice.
    
    However, while that request has a ton of votes, I don't think anyone should vote for it now.
    
    It was created back when users where being notified of almost every action on every task and the original post is a plea to change that behaviour...which MS did, bringing us to the unsatisfactory functionality we see today.
    
    The one I posted addresses today's Planner notifications.

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