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mike_avt's avatar
mike_avt
Copper Contributor
Jun 02, 2020

No Email Notification for Planner who assign task

I started to use MS Planner Web version. When I create a task and assign to my Team Member A,  Team member A did not receive any email notification.  In the Notification setting, we have already check the checkbox to receive email notification whenever a task is assign to a team member.  When I input a comment in the tasks, Team Member A receive the notification of the added comments.  This is strange.  What could be the issue?

 

Thanks.

 

mike

  • CyberDoc510's avatar
    CyberDoc510
    Copper Contributor

    mike_avt  It's probably due to you having Desktop Apps only accounts (Word/Excel/Outlook)?  Apparently you need full O365 Business Standard accts, include EMAIL HOSTING, for this feature to work?

     

    SS

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