Forum Discussion
New UI changes rolling out in Planner
I'm having a lot of issues with the new design. Every 10 minutes or so, I get a "Your session has expired, please sign in again" message, and I have to refresh the page. Worse, the web app sometimes crashes completely and says that "the plan you're looking for is not here." In that case, refreshing doesn't help at all.
I have this specific issue with Chrome on macOS, but the "Your session has expired" notifications also appear on Safari and Firefox.
Planner used to work great before the update, am I the only one to have these issues?
Same problem here with "Your session has expired, please sign in again" message.
- Gerd BrandesAug 30, 2017Copper Contributor
Hi,
today we have also colleagues with Planner timeout errors.
They use Win 7 and IE11 or Firefox.
Is there a workaround or a solution to solve this issue?
- Klaus SchmidAug 30, 2017Brass ContributorYes, but difficult to believe: Use Win 10 with Edge! I asked the Microsoft support "are you kidding me?" Sad but true....
- Mark MooreAug 30, 2017Iron Contributor
Klaus Schmid wrote:
Yes, but difficult to believe: Use Win 10 with Edge! I asked the Microsoft support "are you kidding me?" Sad but true....I work for what I believe is one of MS largest corporate customers (over 100,00 O365 licenses) many of us are still, on Windows 7 - If the Microsoft support person who gave you this response wants to contact me to discuss and assist, I am more than happy to do so - But if that is MS's "official" response, this needs escalating quickly