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SanthoshB1's avatar
SanthoshB1
Bronze Contributor
Jul 20, 2017

New UI changes rolling out in Planner

Hi All, Today Microsoft has started rolling out its refreshed UI in Planner which makes the use of Planner awesome! Below are the screenshots which explains the changes. 
Anonymous's avatar
Anonymous
Jul 27, 2017

I'm having a lot of issues with the new design. Every 10 minutes or so, I get a "Your session has expired, please sign in again" message, and I have to refresh the page. Worse, the web app sometimes crashes completely and says that "the plan you're looking for is not here." In that case, refreshing doesn't help at all.

I have this specific issue with Chrome on macOS, but the "Your session has expired" notifications also appear on Safari and Firefox.

Planner used to work great before the update, am I the only one to have these issues?

  • Yaron Ofek's avatar
    Yaron Ofek
    Copper Contributor
    Aug 17, 2017

    I am experiencing the "your session has expired" every few minutes on windows 10 on chrome.

     

    I just started using office365 a month ago with very high expectations, based on the functionality promised by the MS products. HUGELY disappointed with everything Microsoft based on this month's experience. It feels like MS is doing everything possible to confuse the hell out me as a user, from duplicate product names to quirky sign-in requirements, to buggy products that simply don't do what they claim to do!

    • SanthoshB1's avatar
      SanthoshB1
      Bronze Contributor
      Aug 17, 2017
      Have you tried this from Edge? I am using it without any issues. If the issue still persists you need to raise the Support ticket.
      • Mark Moore's avatar
        Mark Moore
        Iron Contributor
        Aug 17, 2017
        SanthoshB1 wrote:
        Have you tried this from Edge? I am using it without any issues. If the issue still persists you need to raise the Support ticket.

        If your answer to this issue is "use edge" that's a terrible response.  Edge is available in Windows 10 only, an a "web enabled app" should not be tied to a single browse
         

  • Charles Roddie's avatar
    Charles Roddie
    Copper Contributor
    Jul 29, 2017

    Same problem here with "Your session has expired, please sign in again" message.

    • Gerd Brandes's avatar
      Gerd Brandes
      Copper Contributor
      Aug 30, 2017

      Hi,

       

      today we have also colleagues with Planner timeout errors.

      They use Win 7 and IE11 or Firefox.

      Is there a workaround or a solution to solve this issue?

       

       

      • Klaus Schmid's avatar
        Klaus Schmid
        Brass Contributor
        Aug 30, 2017
        Yes, but difficult to believe: Use Win 10 with Edge! I asked the Microsoft support "are you kidding me?" Sad but true....
  • Mark Moore's avatar
    Mark Moore
    Iron Contributor
    Jul 27, 2017

    I have same expired message - Windows 10/Firefox - very irritating :(

  • Klaus Schmid's avatar
    Klaus Schmid
    Brass Contributor
    Jul 27, 2017

    Nope.

    We have the same Problem whit sessions. Also for example the sho decription on card button gets lost on some plans.

    We open a ticket since Friday. No solution yet from MS (really MS tomorrow ONE WEEK without our data in description)!

    So it is not possible to make a backup from Planner and Microsoft kills our data (Description field).

    Thank you MS!

    Is this the new Cloud based world?

    I am really sad....

     

    • Anonymous's avatar
      Anonymous
      Jul 27, 2017
      Are you on macOS too? My colleagues use Windows and they don't have all the issues I mentioned, Planner works fine for them 🤔
      • Klaus Schmid's avatar
        Klaus Schmid
        Brass Contributor
        Jul 27, 2017
        Windows. Probs with Chrome, Firefox, Edge.
        You can see it on the youtube video a few articles earlier.

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