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Deborah1835's avatar
Deborah1835
Copper Contributor
Jul 06, 2021

MS Planner board keeps freezing

We have a Planner board that has 4 people. These tasks are moved from planner board to planner board. The other planner boards do not freeze. Only this main planner board gets frozen during a crucial part of every day when we are all accessing it at once.  It seems related to that fact. Is there a fix for this? Currently, when it freezes, we close it out completely and then we open it up again. We are looking it online via Chrome. 

  • atrain204's avatar
    atrain204
    Steel Contributor
    Huh that's an interesting issue. Does the board crash when people access it from Teams too?

    Not sure if that would actually make a difference, I think it would be worth exploring if it allows multiple people to modify it.

    This makes me question how well optimized Planner is for multiple, simultaneous contributors...
    • Deborah1835's avatar
      Deborah1835
      Copper Contributor
      Good question. I've asked the team to access via Teams to see if it makes any difference. I'll update this post.

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