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Solved
Microsoft Planner is being set up - is the service down?
Was in the middle of editing a Task and the pink error bar showed up at the bottom of the screen. Refreshed the browser and now the screen says 'Microsoft Planner is being set up' Is Planner down?
- Users may have received an error when attempting to access Planner.Title: Unable to access Planner
User Impact: Users may have received an error when attempting to access Planner.
More info: Users were receiving an error that indicated that an internal server error had occurred.
Users who were able to access Planner may have experienced random functionality failures while signed in.
Final status: We've reverted the change and have confirmed through our telemetry that the issue is resolved.
Scope of impact: This issue could have potentially affected any of your users that were attempting to access Planner.
Start time: Wednesday, June 12, 2019, at 9:01 PM UTC
End time: Thursday, June 13, 2019, at 1:20 AM UTC
Root cause: A recent Planner service configuration change inadvertently caused service access and functionality issues.
Next steps:
We're reviewing our change procedures to better understand why this issue was not previously identified and to prevent similar problems in the future.
This is the final update for the event.
Not sure what could have happened here, but Planner is working well to me
There was a degradation of the service! but it seems fixed now
- Users may have received an error when attempting to access Planner.Title: Unable to access Planner
User Impact: Users may have received an error when attempting to access Planner.
More info: Users were receiving an error that indicated that an internal server error had occurred.
Users who were able to access Planner may have experienced random functionality failures while signed in.
Final status: We've reverted the change and have confirmed through our telemetry that the issue is resolved.
Scope of impact: This issue could have potentially affected any of your users that were attempting to access Planner.
Start time: Wednesday, June 12, 2019, at 9:01 PM UTC
End time: Thursday, June 13, 2019, at 1:20 AM UTC
Root cause: A recent Planner service configuration change inadvertently caused service access and functionality issues.
Next steps:
We're reviewing our change procedures to better understand why this issue was not previously identified and to prevent similar problems in the future.
This is the final update for the event.