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Raphael Duck's avatar
Raphael Duck
Copper Contributor
Jan 05, 2018

Members added to task not getting emails

Hello, have a weird situation, have a user using planner, and she loves it, with one issue. Whenever she comments on a task, she gets a notification as well as the initial person she assigned it to, but anyone who is added to the task after the fact does not get a notification. It goes out to the group, but does not go to that persons individual email address. Is this something that hasn't been implemented yet?

 

Thanks in advance.

  • SanthoshB1's avatar
    SanthoshB1
    Bronze Contributor
    Can you confirm if the user has opted in for 'Follow plan in Inbox'. This sends all the Group email notifications to the users Inbox.
    • Of course, Santhosh is correct...by default when a Plan is created, is created so notifications are not sent to users when a task is assigned or completed

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