Forum Discussion

Brass Contributor

Jan 27, 2018

Solved

Links to attachments jump to top if scrolling needed and don't open.

Hi guys, Are you able to click on the link of an attached file to a task in case you need to scroll up to reach it? If your checklist on a task is quite long that you need to scroll up to reach...

developer

planner

SanthoshB1
Jan 28, 2018
Yes, I am facing similar issue even for tasks with 2 checklist items. The only workaround as of now is to edit the attachment to get its downloadable link.

Miguel Caldeira

Brass Contributor

Feb 04, 2018

And so I have been on the phone and online with Office 365 support and it seems like this is a bug they can't fix. I was sent to the Microsoft help desk and that's when I got lost... poor service regarding this.

I'm still wondering why such a relevant issue is not being taken care of properly. Is it happening to just a few of us or?!!?... quite confused here.
The fact is none of our team members are able to open an attachment to the task IF scrolling down is needed to get to it (which happens if you have quite a long checklist in the task). As soon as click on the attachment to open it, the whole task bounces up to the top and you can't access the attachment.

Spoiler

Can't open attachments in a task on Planner if scrolling is needed.