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JilleneWest's avatar
JilleneWest
Copper Contributor
Jan 09, 2025

Issues with Search Function for Existing Plans

Is anyone else having issues with finding/ locating existing plans since the Planner Update?  We are finding many inconsistencies with people in our organisation being able to see in the plan list, and/ or find existing plans in the search function.  For example, one worker cannot locate and existing plan but I can see the plan in my list or find in my search.  We are a small organisation and we share all plans with all workers so access/ permissions to the plans is not the issue.

  • I'd suggest opening a support case for that JilleneWest and have some examples ready.  Can your colleague find it from a task they are assigned to?  Once they touch it then it should be in the most recently used.  But search should find it too.

    Best regards,

    Brian

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