Forum Discussion
Milan2323
May 02, 2024Copper Contributor
Issue with Leaving Comments in Microsoft Planner
Hi everyone
I have been encountering an issue with Microsoft Planner within Microsoft Teams. Whenever I try to add comments to tasks, I receive an error message stating that the delivery has failed because the recipient's email provider has rejected it. This prevents me from leaving comments in Planner.
Error Details:
- Error message: "Delivery has failed to these recipients or groups: Your message wasn't delivered because the recipient's email provider rejected it."
- In addition to this email delivery error, I am unable to leave comments in Planner.
I need assistance to determine why these errors are occurring and how I can resolve this issue so that I can effectively use the commenting functionality in Planner.
Thank you in advance for your help!
Best
Milan
- Akko11920Copper Contributor
Hi there,
Same issue on one of my clients.
Does anyone have an update to this issue?- jankoCopper Contributor
please check if you are using a trial license. the behaviour is expected to prevent misuse of bad actors.
after changing to full license, we were able to comment as expected...
best regards- Akko11920Copper Contributor
Thanks for the input, they have all a full license (Business Standard) from the beginning on. License can be excluded as point of failure.
- janko800Copper Contributor
Hi Milan2323 and anyone with the same problem,
is there any news regarding this?
We are having the same issue and are receiving Error Messages via E-Mail when commenting on planner Tasks:
"Undeliverable: comment...
Remote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP"
regardsJanko