Forum Discussion

jamesr0207's avatar
jamesr0207
Copper Contributor
Sep 02, 2019

Is Planner down?

Is Planner down - all I am getting is Welcome to Planner and the loading......
jcgonzalezmartin's avatar
jcgonzalezmartin
MVP
Sep 02, 2019
I don't see any problems in my corporate tenant. Planner is working as expected
jamesr0207's avatar
jamesr0207
Copper Contributor
Sep 02, 2019

jcgonzalezmartin 

 

Hi Juan,

 

It will not open in Google Chrome but will do in incognito mode? 

 

Thoughts.....

  • ben_project's avatar
    ben_project
    Brass Contributor
    Sep 03, 2019

    Ijamesr0207 - I would guess this is an authentication issue, ie Chrome has remembered your credentials, which in incognito mode it will not do.   Suggest to you fully log out of O365 on Chrome and then re-initiate a login.

    • jamesr0207's avatar
      jamesr0207
      Copper Contributor
      Sep 03, 2019

      ben_project 

       

      Hi Ben,

       

      I have logged out of office 365 and also teams and tried to log back in again and the exact same issue.

       

      I did get to the log in screens but as soon as I put my password in nothing happens.

       

      All other apps are operating fine it is just planner