Forum Discussion
In which Office 365 Plans is Planner available?
According to Support, Planner is not available for non-profit E1, only for the regular/commercial E1.
EDIT: Here's the email reply I got from support after talking with them on the phone. I find it incredibly frustrating that none of their written material (including this email) explicitly states that non-profit E1 is excluded from Planner. I wonder if it's because non-profit E1 is technically E2.
Thank you for taking my call today. As I have discussed, MS Planner will only be available for the following plans: Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E4, Office 365 Enterprise E5, Office 365 Education, Office 365 Education E3, Office 365 Education E4, Office 365 Business Essentials and Office 365 Business Premium. When generally available, Planner will be included in several additional Office 365 plans. Stay tuned for more details. For more information please visit https://blogs.office.com/2015/09/22/introducing-office-365-planner/
Stephan, that's what my support guy thought too at first, pointing to the same article, and he was especially hung up on E2 (which doesn't really exist as a plan as far as I can tell, except in one or two places in the admin center for what's otherwise labeled as non-profit E1: do regular E1 people see that too?), but then he checked and came back and said that E2 and E1 were the same and that we should qualify, but that he thinks not all have been provisioned yet (agreeing with an earlier post). Haven't heard back from him though.
Update: We've been on First Release all along.
rpodric wrote:...but that he thinks not all have been provisioned yet (agreeing with an earlier post). Haven't heard back from him though.
I don't know if I buy the "it's not provisioned for your tenant yet" story. On my account I have a non-profit E5 license and I do have access to Planner, so obviously it's enabled for my tenant. For whatever reason, the on switch just isn't there on the NP-E1 licenses.
- I'd like to see some clarification around this as well for Non-profit E2 clients. They would happily buy the licenses for a few months instead of waiting for the free provisioning if that is the case.
Do we have anything more official than support on the October timeline?
Final word from support is that it'll happen when it happens, anytime between now and October.
Does anyone know if what was in the Preview version is purged, or does it carry over, particularly in the case of when the previous license has expired? It's a bit shocking that given the extremely long lead time on this that MS wasn't able to flip the switch before a given tenant's previous plan expired.
