Forum Discussion

Copper Contributor

Mar 30, 2020

Guest Acces Problem

Hi, I created a group in office365 with Teams enabled. Afterwards I created a guest user. The guest user can access the Sharepoint Site, the Team the notebook etc. The guest user is unable to ac...

Icon for Microsoft rank

Microsoft

Mar 30, 2020

Hi sebastianbeck It sounds like your guest isn't navigating to the full tenant looking at the 2nd error. Try having them go to tasks.office.com/<yourtenant>.onmicrosoft.com rather than just tasks.office.com. Also make sure they are showing in the the Plan as a guest.
Best regards,
Brian

sebastianbeck
Copper Contributor
Mar 30, 2020
Thanks for your Answer Brian-Smith

I tried to use the full tenant and the direct link but neither works.
I just verified and the user is shown as GUEST. See screenshot.
Any other idea?

What should be the normal procedure? No login at all?

Best Regards,
Sebastian
- Brian-Smith
  Microsoft
  Mar 30, 2020
  sebastianbeck can you try the login again - at tasks.office.com/<yourtenant>.onmicrosoft.com. My colleagues changed something.
  
  For the SharePoint error I'm seeing the same issue and we are still investigating - this has a slightly different authentication flow - but you should be at least unblocked for guest access directly to Planner.
  
  Best regards,
  
  Brian
  - sebastianbeck
    Copper Contributor
    Mar 31, 2020
    Hi Brian-Smith
    
    The planner works! Thanks for fixing this.
    Let me know when the SharePoint problem is fixed. For me it's not a high prio if I can access the planner directly.
    
    Best Regards,
    Sebastian
- Brian-Smith
  Microsoft
  Mar 30, 2020
  That is also failing for me now sebastianbeck - I'm just checking with my product group colleagues...

Share

Resources