Forum Discussion
Folders missing when attaching "from team files"
Hi RobSoto,
thanks for your reply. This is indeed strange and gave me quite a headache. Fortunately, I found the solution today when I reproduced all of the user's steps. In the end I think it's a bug in Microsoft's Planner app:
The user has opened the task via the Planner app in Teams and My Tasks and tried to attach an attachment here. But somehow he can only see a limited amount of folders.
However, when accessing the task from within Planner (web or directly in the team), he is able to choose any existing folder or file without limitation.
So, there seems to be a bug within Planner. Is there a way I can report this to Microsoft?
Hi RobSoto,
thanks for your reply. This is indeed strange and gave me quite a headache. Fortunately, I found the solution today when I reproduced all of the user's steps. In the end I think it's a bug in Microsoft's Planner app:
The user has opened the task via the Planner app in Teams and My Tasks and tried to attach an attachment here. But somehow he can only see a limited amount of folders.
However, when accessing the task from within Planner (web or directly in the team), he is able to choose any existing folder or file without limitation.
So, there seems to be a bug within Planner. Is there a way I can report this to Microsoft?
MichaelMMthere are a couple of other feedback channels you can use as well as the support case suggestion from RobSoto . Either or both of the Feedback portal for Planner https://feedbackportal.microsoft.com/feedback/forum/a1a93b69-2f1c-ec11-b6e7-0022481f8472 and the in-app Feedback option in Teams, under the '?' in the top right. The more places Microsoft sees the request coming in, and getting others also saying they hit the issue, then the more chance of a fix.
Best regards,
Brian