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escupham's avatar
escupham
Iron Contributor
Jan 11, 2017

Disappearing Tasks

Anyone else having tasks disappearing?  I'm working in Planner and my screen refreshed and 8 tasks disappeared from my boards.  I can go into charts and see I have 10 tasks, but only 2 show on my board and I can't seem to access any of the tasks that have disappeared.

 

10 Replies

  • bella1220's avatar
    bella1220
    Copper Contributor

    escupham 

    1. Refresh the Page: Sometimes, a simple refresh of the page can resolve display issues. Press the refresh button https://garagedoorrepairpoquoson.com/what-to-do-when-your-garage-door-spring-breaks-a-comprehensive-guide/ your browser or use the keyboard shortcut (F5 or Ctrl + R) to reload the Planner interface.

    2. Clear Browser Cache: Cached data in your browser might cause display inconsistencies. Clear your browser's cache and cookies, and then try accessing Planner again.

  • CPonder's avatar
    CPonder
    Copper Contributor

    Yes - I am having the same problem.  I created my plananer via the website since my channel is private and this was the only way to add a planner to a private channel.  Do you think it has something to do with that?  I've never had this happen before but I haven't been using it very long escupham 

  • Jen Memhard's avatar
    Jen Memhard
    Copper Contributor

    I just lost a whole bunch of work that I did today. We've been starting to use Teams very heavily, but having our data disappear is a non-starter.

  • alex h's avatar
    alex h
    Brass Contributor
    Yes, I've suffered this too. It's just me using Planner right now, but I'm getting ready to pilot it with a small team to stress test it. I would be lying if I was to stay I wasn't a LITTLE nervous about how this will go.
    • Erik Bøylestad Nilsen's avatar
      Erik Bøylestad Nilsen
      Copper Contributor

      How is this issue working out? Any experience?

      We are thinking about organizing a large event using Planner, but I can't have any risk of loosing tasks.

       

      • escupham's avatar
        escupham
        Iron Contributor

        I haven't seen any more issues, and my tasks did eventually re-appear.

  • Girish Sharma's avatar
    Girish Sharma
    Copper Contributor

    I faced the same problem.

    I added 31 tasks in a plan, but my manager (plan member) could see only 10 tasks. Though on his charts, it shows 31 tasks but only 10 are visible.

     

    When I added another member, he could see all 33 tasks. 

     

    This is a big issue of data loss and inconsistency which needs to be fixed. 

  • Yes - we see this. We actaully stoped using planner because of this. Its proven to be very unstable. 

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