Forum Discussion
Conversations in new planner - did anyone get it to work?
Hi
In the new planner premium version, have anyone got the conversation field to work within a task ?
The link you find there now links to MS forum "Use the Project or Roadmap app in Teams" but is is for the old ms projects and to "add this plan to a channel" is now working at all.
The old planner, not premium, had the conversation field working fine...
12 Replies
- HDMACrimsonBrass Contributor
Luckily, Microsoft is a monopoly because if they had any competition, they would definitely lose tons of customers. Every time they add a feature or application, they remove the vital things that users need.
- AJatGESMVCopper Contributor
Can anyone at Microsoft please confirm if there are plans to add Conversations to Planner tasks? It's a major feature gap, with virtually no workaround that I'm able to find. It makes no sense to have to revert back to Outlook when using Teams, a communications platform. Fingers crossed this is being looked into....Thanks!
- AllisonMarque360Brass Contributor
If you integrate your Plan with a Microsoft Teams channel, you get Task Comments when using Basic Plans. These are visible as a threaded discussion within the Task itself and are also emailed to the Microsoft 365 Group behind the scenes; you can access the Group mailbox using Outlook. When you have a Premium Plan integrated with Teams, you get Task Conversations. These are visible as a threaded discussion when viewing the Task details and also as a Team Channel Post.
The key to integration is that both your Microsoft Team and Planner Plan be associated with the same Microsoft 365 Group. My recommendations:
- If you do not have a Team established for your group (1) create a Microsoft Team (2) Add Planner as a Channel Tab (3) Create the new Plan.
- If you already have a Team established (1) navigate to the appropriate Channel (2) Add Planner as a Channel Tab (3) Create the new Plan.
- If you already have a shared Plan (1) Create a Team but select from Existing Group and select the Group associated with your Plan (2) Add Planner as a Channel Tab (3) Select Add Existing Plan and connect your plan.
- MaximeAugerCopper Contributor
Totally agree, please MS bring the native conversation back on the tasks as it was before, super quick and efficient, and self-contained to each task.
- OwenJonesIron Contributor
It works fine, you just have to add the plan to a Teams channel...
- KQN-PREIGCopper Contributor
the problem is you can create a conversation but it's not linked with a special task and you can't access to the conversation in the planner/project interface
- OwenJonesIron Contributor
Conversations can be linked to a particular task if you use the plan within the channel ie invoked from the tab at the top rather via the Teams sidebar icon. It shows up in green if you have it right. Not intuitive at all I grant you...
- Nika123Copper Contributor
But it means, you have to create extra an channel for each Plan and jump to the channel each time, am I right?
- pschantzCopper Contributor
I switched to premium for the granularity of subtasks (dependencies), but it appears I have traded that functionality for the opportunity to chat with my team members about specific tasks through the comments feature (in the basic offering). I think Planner premium could do everything I need if there was a way to maintain a conversation about an assigned task.
- HDMACrimsonBrass Contributor
I have the same problem. I requested that my department pay monthly for the premium planner, only to find out that it removes the calendar. One would think that upgrading your service would improve the usability, not cause problems. First time I have purchased an upgraded tool and lost the previous level features. This would be like purchasing a vehicle and adding a premium sound system only to find out they removed the radio/center media stack.
- KQN-PREIGCopper Contributor
i had also the same in mind. And also the power automation didn't work as the standard planner at all. at the end that means paying more for a different (not neccesarily better) product... Very disappointing