Forum Discussion
Comments on Planner stopped working
I noticed that if I type in a comment, it seems to stay. If I cut and paste anything into a planner comment, it tends to disappear (even thought I get an email that it has been posted, with the contents of what I posted). And no, I am not cutting and pasting an image (although this feature would be amazing).
gkelway We've started using Planner on our team and noticed a similar behavior. I'm not sure if we are hybrid or full-online but Comments were not being displayed after adding them to Tasks. I thought it might be a character limit be we disproved that theory. What we did find is that when pasting emails chains into Comments, if the content includes the email header with From/To/Sent info then that could be a cause. If we removed "From:" and left everything else the Comments content showed up. If we added text to the header so that "From:" was NOT the first line, the only content displayed in Comments would be that portion BEFORE the "From:" line. We took another long post, 1500+ characters, and added it to Comments. That would show successfully EVEN AFTER adding "From:" as the very first line/character. In all cases we still received email notifications with all content posted, it just didn't always show up in the Task's Comments history. Strange for sure.
