Forum Discussion
Comments missing in MS Planner Android App
Hello everyone,
When opening an individual task in the Android App of Microsoft Planner, I'm no longer able to see the comments history for many of my tasks. It is broken since 5 days. It seems to be a problem limited to the Android app. When opening Microsoft Planner on the web or in the iOS app, I can still see the full comments history as usual.
I tried deleting cache and un/reinstalling the Android app on my Galaxy S21FE, but the issue still remains. The strange thing is also that not all tasks are affected. For some tasks, I can still see the full comments history.
Also, when posting a new comment on a task in the Android app, I cannot see it after hitting send, but later in the Web/iOS app.
I'm wondering if anyone else is facing the same issues? I've created a support ticket in the MS365 Admin Center, but support hasn't gotten back to me yet after 72 hours (it's severity level C).
1 Reply
Update: I've identified more precisely the nature of the bug in the Android app. When I first open an individual task in the "Assigned to Me" section, then the comments are missing. However, then when I open the individual task in the "Planner Hub", the comments are shown.
