Forum Discussion

David Slight's avatar
David Slight
Iron Contributor
May 14, 2021
Solved

Comment text lost after clicking elsewhere

I am writing a comment in Planner and if I click off the comment pane (for example to add someone to the task so they get a copy of the comment when it is sent) the comment is lost - text entered should NEVER be lost.

  • SanthoshB1's avatar
    SanthoshB1
    Jun 29, 2021
    Planner does not store the text and When the edit window gets closed, the text vanishes. Since the edit window is opened as popup, it loses its context when its closed.
  • SanthoshB1's avatar
    SanthoshB1
    Bronze Contributor
    Are you facing this issue when using planner directly from web portal or from Teams?
    • David Slight's avatar
      David Slight
      Iron Contributor
      Using it from within Teams - is this not how a Teams App is supposed to be used?
      • SanthoshB1's avatar
        SanthoshB1
        Bronze Contributor
        Can you open the same problematic task in the Planner web portal (tasks.office.com) and see if you can post the comments?

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