Forum Discussion
Cannot add Comments to a planner task
Just starting in the last few days anytime we try to add comments tasks, we are getting an error saying "We were not able to post your comment. Please try again." Is anyone else having this issue?
We were able to previosuly add comments to this tasks as well, most of them have a few comments on them already.
Edit (9-8-2016) The tasks I was previously not able to add comments to are now working, something must have been updated in the background and fixed the issue.
- Michael BrunkerBrass Contributor
I don't know if this ever got resolved but here we are in August 2017 and we are seeing this issue. It is intermittent and inconsistent. Some items we can add comments, some we can't. Some people can, some can't.
Does anyone have any idea what the cause is and more importantly, how to fix it?
- Ashish JainCopper Contributor
Seems like we have also have been seeing this issue lately. People with exchange online mailboxes can post comments and get email notifications. But others cannot. The comment for non outlook users is added, but disappears in a fraction of second.
- Michael BrunkerBrass Contributor
Finally moved to Exchange Online and comments are now working fine (for me). Still not sure why they would not work before. It seems Planner has more reliance on Exchange Online than we thought.
- Jacques van der HovenIron Contributor
Seeing the same thing in version: 16.0.7416.5004
It comes and goes, but it seems like once it starts on a particular plan it stays for a while. I've tried clearing my cache and force refreshing the browser, nothing.
- Marc WenningCopper Contributor
We are on version 16.0.7407.5003
- Joel NietoCopper Contributor
The same issue in the version 16.0.7407.5003
- Anna-Maria KähkönenIron Contributor
I don't have this issue. Our planner version is 16.0.7324.5000
- SanthoshB1Bronze ContributorThe issue is in version 16.0.7405.5002 which is latest than yours.
- Anna-Maria KähkönenIron Contributor
Okey. hmp.. Our tenant is on First release, I guess it is not as first release as it should :). I wonder is there somewhere where I can see the planner version numbers?
We're seeing the same thing.
- SanthoshB1Bronze ContributorWe are facing this issue with the new version of the Planner. Can you check your version number of Planner?
https://tasks.office.com/<tenantname>.onmicrosoft.com/Home/errorNot seeing that problem and I'm on version 16.0.7324.5000