Forum Discussion
Assigning task creates Comment
RyanN123 Have you checked the option "Send email to the group when the task is assigned or completed" option form the edit plan window? By checking this option, the group members will receive the email notification for the task assignment.
If you would like to personalize it, you need to ask the individual users to go to their group mailbox settings > Manage Group email".
- RyanN123Apr 09, 2020Copper Contributor
SanthoshB1 thanks for the response. I just realized I incorrectly worded my last paragraph. It should have said ...you will not get an email notification that I added a comment. There are multiple threads discussing the oddity of how comments are emailed out to only those that have commented before. My main question in this thread is how come sometimes when I assign a task, it treats the assignment as a comment in the task and sometimes it does not. I'd like it to always treat an assignment as a comment because then if anyone comments again, I will get an email notification since it treats it as though I already have commented.