Forum Discussion

Brent Ellis's avatar
Brent Ellis
Silver Contributor
Mar 05, 2017

Are planner notifications actually being worked on?

Nothing in presentations, the roadmap, etc, that I have seen alludes to the fact of notifications being worked on for Planner.  All i've seen is maybe an occasional comment in these forums.

 

Is this something being done "behind the scenes" or is there a legit effort to make things better that can maybe be tracked in the roadmap?

 

The all or nothing approach is starting to get frowned upon by our users now that we are starting to use it.   I'm hoping for a simple "my updates" versus "all updates" kind of setting as part of the Group subscription/notification preferences.

15 Replies

  • Jason Koprowski's avatar
    Jason Koprowski
    Copper Contributor

    We're in same boat. Were ready to upgrade hundreds of people to Premium at our company specifically for Planner until we learned about the Planner Notifications issue. If there was an ETA, then at least we could know how to plan (ie: use Trello for x months / indefinitely? until Planner fixed). 

     

    The lack of clarity is quite frustrating and "We're working on it" loses credibility after the 6-12 month mark; especially when there's no mention or hint of it on the https://products.office.com/en-us/business/office-365-roadmap -- So something's awry, if it's "being worked on", then why does it not show up on this list of items being worked on?

    • Dave Heller's avatar
      Dave Heller
      Former Employee

      Jason Koprowski Deleted

       

      Firstly, thank you both for your engagement in this forum. Your feedback specifically helps drive us to make Planner better by understanding what features are the most important for you. I hope that you will continue to contribute!

       

      Regarding notifications, I don't have a specific ETA, but I can say the team is working hard to update notifications and build other features through the end of the year. In the next four weeks, we will release an updated roadmap with more specificity of what's coming when. 

       

      Thank you again for your engagement, and I look forward to delivering on your needs for Planner. 

      • Austin Lasseter's avatar
        Austin Lasseter
        Copper Contributor

        So we are expanding our use of Planner at our firm (about 30 people in my group) in spite of the many glitches, under the expectation that Microsoft will eventually work these things out. In the meantime, the iPlanner add-in has been a convenient work-around: it has a useful calendar invite tool that serves in place of individualized notifications (people get an invite for the due-date, which pops up in their inbox). However, now that we're using it, I've also noticed that notifications aren't as glorious as I anticipated: the nature of granular task assignments means that task details, and due dates, can change pretty frequently, and the stream of notifications (even personalized ones) can be challenging. Training staff to actually check Planner itself on a frequent basis, rather than checking email, appears to be the solution (for us).

        Now, being able to copy/paste tasks - THAT would be useful.

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