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Brent Ellis's avatar
Brent Ellis
Silver Contributor
Apr 18, 2017

Ability to send an email to Planner and create a Task

Is this on the roadmap?   Our organization is starting to lose the battle of using Planner instead of Trello, pretty much because of the sole feature that Trello allows you to send an email to a sp...
planner
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darrennewberry's avatar
darrennewberry
Copper Contributor
Nov 03, 2021
Not on the roadmap. as of 11/3/2021. I wish Microsoft would come up with a good way for users to request features since they are moving away from uservoice.
Microsoft Teams: Create a task from a message in Microsoft Teams for GCC-GA: January 2022
Microsoft Planner: Recurring tasks-GA: January 2022
Microsoft Planner: Rich text and images in Planner task notes-GA: December 2021
Planner: View Planner tasks on your Outlook calendar for GCC, GCC High, and DoD-GA: November 2021
Nellipalooza's avatar
Nellipalooza
Brass Contributor
Nov 03, 2021
No one is listening.
Planner is just one more example of a poorly executed applet that is not fully baked or supported.
The idea is great. The opportunity is great. But it’s way too late. But it’s not all bad, at least Teams is rolling out 3D avatars! I’ve accepted the idea that I’m paying for Outlook/Exchange and some cloud storage. The rest is just noise.
  • CalBusinessTech's avatar
    CalBusinessTech
    Copper Contributor
    Feb 24, 2022

    Hello, we have a ticketing system where replies to tickets link to a thread assuming the ticket number is embedded with hash tags.  Pretty old school, but it works.  We dropped Trello in favor of Planner as we like how Planner is now integrated with MS Teams.  Very slick.  We have 1000s of tickets so having one email address per ticket makes no sense (hence the hash tag technique works), but for projects, it would be logical to have an email address that creates a task within the project.   Trello had this, but we're a growing company and need this feature back.  Our team is looking at Asana as it has features of both Planner and Trello, including the ability to create a project related task with an email.  I've prefer staying with Planner.   PS - this is my first post in the tech community in several years.

    • HalDavis85's avatar
      HalDavis85
      Copper Contributor
      Jun 10, 2022
      Sounds like you need to use EMAIL aliases. You can run a test within your flow on who the message was actually sent to, and then select the PLAN\Project based on the ALIAS. You should be able to add up to 5 aliases for each mailbox, and group mailboxes are not that much different. The limitation here is that you'd have up to 5 projects\plans per box. Another way to deal with this is to add more than a hashtag. Search for hashtags, by all means, but search for another kind of tag as well, using another symbol easily typed. * , @, ^, are all acceptable alternatives. You can use two tags separated by a _ or a space with a project name or initial. You can then select the "Plan" and apply the task.

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