Forum Discussion
VI_Migration
Apr 11, 2022Silver Contributor
Setting Time in settings
When you set time for reminders in Virtual Commute, Praise, etc, the time that the reminder will appear will not be an exact time. It can arrive 15 minutes on either side of the set time. Because o...
- Apr 13, 2022
Hi Warren, while we cannot ensure notifications are received exactly in the given minute, 99% of notifications are sent within 5 minutes before scheduled time.
VI_Migration
Apr 13, 2022Silver Contributor
Thanks VI_Migration That is good news.
There is a bit of conflict between your answer and the documentation from Microsoft that surrounds this.
- The reminder will not arrive at exactly the scheduled time, but within 15 minutes on either side of it. For example, if your reminder is scheduled for 5:00, the reminder could show up anytime between 4:45 and 5:15.
- This can be found on:
- https://docs.microsoft.com/en-gb/viva/insights/personal/teams/viva-insights-praise
- https://docs.microsoft.com/en-gb/viva/insights/personal/teams/viva-insights-reflect
Perhaps the documentation should be adapted more towards your answer.
Thanks for taking the time to answer!
Keep safe
Warren
VI_Migration
Apr 13, 2022Silver Contributor
Yes, thanks for flagging this, it's likely that statement was put in place to provide additional buffer for edge cases. I will work with the documentation team to update those statements.