Forum Discussion
Schedule Send Suggestions
Hi VI_Migration,
When using the feature on the desktop, it does move the item to your Sent Items folder, even though it has not been sent as yet. You can read more here: https://learn.microsoft.com/en-us/viva/insights/personal/use/schedule-send
Have you been able to confirm that the item has actually been sent and received by your recipients immediately?
If yes, you may need to ensure you're running the latest version of Outlook, alternatively this might be something that needs to be logged to your internal support team to investigate - and if necessary to Microsoft.
Hope that helps!
Hi VI_Migration,
When using the feature on the desktop, it does move the item to your Sent Items folder, even though it has not been sent as yet. You can read more here: https://learn.microsoft.com/en-us/viva/insights/personal/use/schedule-send
Have you been able to confirm that the item has actually been sent and received by your recipients immediately?
If yes, you may need to ensure you're running the latest version of Outlook, alternatively this might be something that needs to be logged to your internal support team to investigate - and if necessary to Microsoft.
Hope that helps!