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Dee_Co's avatar
Dee_Co
Copper Contributor
Oct 03, 2023
Solved

How do you manually send a scheduled email via VIVA insights?

Viva insights delay send - I use this feature all the time (the pop up on top that allows to schedule send a note). But sometimes the pop up doesn't show up when I need it to - and the Viva Insights ...
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  • Jake_Caddes's avatar
    Jake_Caddes
    Nov 01, 2023

    Hi Dee_Co 

     

    I asked the product team if this feature is available, and they said, "we dont support manual schedule send unfortunately. Users can try the schedule send in Outlook Web app which doesn't require to keep Outlook app on. hope that help!"

     

    Apologies for the delay in getting back to you. 

Jake_Caddes's avatar
Jake_Caddes
Icon for Microsoft rankMicrosoft
Nov 01, 2023

Hi Dee_Co 

 

I asked the product team if this feature is available, and they said, "we dont support manual schedule send unfortunately. Users can try the schedule send in Outlook Web app which doesn't require to keep Outlook app on. hope that help!"

 

Apologies for the delay in getting back to you. 

HelenaS1740's avatar
HelenaS1740
Copper Contributor
Jul 10, 2024

It would be great if Scheduled Sending was an option that we could manually add the date and time. We got the explanation that Scheduled Sending only works on real people since it is connected to a person's schedule. But it would be great to be able to use for emails to mailinbox-adresses like mailto:support@.... The old existing Delayed Sending has as you know the problem that Outlook must be on. Jake_Caddes 

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