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VI_Migration's avatar
VI_Migration
Silver Contributor
Nov 08, 2022
Solved

"Done" and "Remind me" buttons on "Your daily briefing" emails now showing in Outlook Desktop App

This is what shows in OWA where there are no problems: This is what shows in Outlook Desktop App when it's working right: This is what shows in Outlook Desktop App when it's not working...
  • Jake_Caddes's avatar
    Nov 21, 2022

    Hi VI_Migration, I heard back from the product team. This is what they said:

    Possible reasons - 

    1. User / Tenant Level setting for Adaptive Rendering - If for a user buttons are not getting loaded all the time, then this could be one reason. They can check with their Admin if Adaptive Rendering in outlook is enabled or disabled. If the buttons are loading sometimes and sometimes not, then this is not the problem.
    2. Restart Office - If Buttons are not loading sometimes, they can try by restarting their office apps. There is a edge installation which happens for rendering the Adaptive buttons.
    3. Check there download preferences - The download preferences must be set to Downloaded Full Items. 

    In the above image, it mentions Download Headers or if only Download Headers is selected, the adaptive button rendering wont happen

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