Forum Discussion
Share OSU OSA benefits bewtween partners
Would you know what reference I could use to explain the customer ?
Thank you so much,
There's no documentation regarding my answer, this is based on experience 😉 You can share the general Learn documentation: https://learn.microsoft.com/en-us/partner-center/incentives/submit-osa-claim#create-a-customer-association. There it says that you'll need to select the Subscription ID, thus you claim a specific subscription of the customer. And there can only be a single partner of record per subscription. Hence my answer.
Regarding multiple subscriptions of the same product, this is possible, eg. via CSP they can simply order the same license as a new subscription. But you can't split an existing subscription into 2 or more. They can only purchase new as a separate subscription.
This will also increase the administration work for both the customer and license provider, as now the customer has multiple subscriptions, with possibly different pricing (for same product), different renewal dates, etc. Thus it might not be the ideal solution for the customer itself.
Hope you can work it out!