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Henrik1904's avatar
Henrik1904
Copper Contributor
Oct 21, 2024

Cpor Microsoft Information protection

Hi,   I have notices an issue recently that all of our cpor claims for Microsoft Informaton Protection shows as 0 paid avialiable units and 0 Monthly Active Users. Even though the customers have li...
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Henrik1904's avatar
Henrik1904
Copper Contributor
Mar 03, 2025

Hi Jill,

Sorry for the late reply and thank you so much reaching out. 

The problem is still there and I've tried to get answers in 2 or 3 tickets since this post. And still no answer from our partner center support regarding why our claims is not vissible. And here in sweden we don't have any at Microsoft that are good in questions regarding partnerships an CPOR.  

You don't know any by chance person at MS that is really good at this?

 

Best regards,

 

Henrik

 

 

 

 

JillArmourMicrosoft's avatar
JillArmourMicrosoft
Icon for Community Manager rankCommunity Manager
Mar 04, 2025

Hello Henrik1904 I have sent your message to an internal team asking for resources or a contact. I can't be sure I will get either, but it's worth a shot! Stay tuned and feel free to leave another comment it you don't hear anything back by end of the week. 


Thanks for being part of the community! 

  • Henrik1904's avatar
    Henrik1904
    Copper Contributor
    Mar 11, 2025

    Hi Jill,

    Have you heard anything from your internal team? I know there is a guy at Microsoft in the US named Andrew Boe who knows stuff regarding Azure performance metrics. Don't know if also has knowledge about other performance metric as well. 

  • Henrik1904's avatar
    Henrik1904
    Copper Contributor
    Mar 04, 2025

    Hi JillArmourMicrosoft 

    Really appriciate that you are trying to help us :) 

    • JillArmourMicrosoft's avatar
      JillArmourMicrosoft
      Icon for Community Manager rankCommunity Manager
      Mar 11, 2025

      I haven't gotten anywhere with this. I will keep trying. I will be OOF until late next week, so if i'm not responding, that is why! 

      • Henrik1904's avatar
        Henrik1904
        Copper Contributor
        Mar 13, 2025

        I wish you a a great time of :) In the meantime I've created my 5th ticket to Microsoft support to see if I can get any info from them this time :)

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