Forum Discussion
MatteBlack
Sep 16, 2021Copper Contributor
"Your browser is not supported anymore" when adding Gmail
Whenever I try to add my gmail account to my outlook on my laptop, I am presented with a "your browser is no longer supported" error from the Google authentication window within outlook. I can't do a...
- May 29, 2022
NgoTanDien Google Support told me that 'supervised accounts can not be setup to a third party email client like Outlook' and it works as designed.
Stavvy
May 31, 2022Copper Contributor
Same problem here with my child’s gmail account. Using Microsoft 365 too and still doesn’t work. Can anyone help?
MatteBlack
May 31, 2022Copper Contributor
The issue was fixed after we removed google supervision on the account, the child supervision feature prevents it from being connected. Stavvy
- StavvyMay 31, 2022Copper Contributor
MatteBlack thanks for letting me know. Unfortunately we can’t switch off the supervision as he is under 13 years old. I will contact Google as it’s clearly a bug in the system.