Forum Discussion
MatteBlack
Sep 16, 2021Copper Contributor
"Your browser is not supported anymore" when adding Gmail
Whenever I try to add my gmail account to my outlook on my laptop, I am presented with a "your browser is no longer supported" error from the Google authentication window within outlook. I can't do a...
- May 29, 2022
NgoTanDien Google Support told me that 'supervised accounts can not be setup to a third party email client like Outlook' and it works as designed.
RafalS79
Oct 14, 2021Copper Contributor
I'm having the same issue but only for my child's gmail account, which is controlled by Google Family Link and Microsoft Family Safety. I can add all other gmail accounts, but only with this one I am getting the weird message, that my browser is not supported any more. Could not find anything in Family Link / Family Safety settings / restrictions. Any ideas?
NgoTanDien
May 22, 2022Copper Contributor
I have the same issue with my child's gmail account ( controlled by Google Family Link)I figure out that : Outlook 2016, 2021 cannot connect to this acc type but outlook 2019 can do !!
- santenvjMay 29, 2022Copper Contributor
NgoTanDien Google Support told me that 'supervised accounts can not be setup to a third party email client like Outlook' and it works as designed.
- NgoTanDienJun 05, 2022Copper Contributor🤔 , Mobil Outlook CAN connect to this type of google account ( my phone OS is android)
- StavvyJun 05, 2022Copper ContributorI can connect to Outlook 2016 on my desktop so I don’t see how Google can claim it doesn’t work with 3rd party email clients. The problem is specifically with outlook on Microsoft 365 (again running on a desktop). Why would Google or Microsoft reduce the functionality of supervised accounts in this way? It doesn’t make sense! I will try to find out what is going on and report back.