Forum Discussion
MatteBlack
Sep 16, 2021Copper Contributor
"Your browser is not supported anymore" when adding Gmail
Whenever I try to add my gmail account to my outlook on my laptop, I am presented with a "your browser is no longer supported" error from the Google authentication window within outlook. I can't do a...
- May 29, 2022
NgoTanDien Google Support told me that 'supervised accounts can not be setup to a third party email client like Outlook' and it works as designed.
colderice12309
Oct 05, 2021Copper Contributor
Same problem here: New Laptop, W10 Outlook 2019, all up to date. I already removed IE, so only Edge and Chrome are on system, didn't change the behaviour : (MatteBlack
- markdonMay 29, 2022Brass ContributorI'm assuming that the gmail login is opened in a dialog from Outlook, not your normal browser.
In Outlook 2019 and earlier one time purchase versions, the browser engine embedded in to Outlook is (very unfortunately) Internet Explorer 11. This can't be changed.
Unless there is some way to complete the gmail login with your normal browser, you can't get around this problem in Outlook 2019.
The latest version from a Microsoft 365 subscription will not have this problem.