Forum Discussion

Timo_Lenz's avatar
Timo_Lenz
Copper Contributor
Mar 25, 2019

Wrong E-Mail Adress in Contact Card - shows sip

Hi,   we see in several contact lists (local or sharepoint) that the E-Mail address and especially the action "send e-mail to" has the wrong protocol. It always show's SIP infront of it.   Anyone...
Timo_Lenz's avatar
Timo_Lenz
Copper Contributor
Mar 28, 2019
I can confirm this behavior and the "quick" fix, too.

Do we have to report this to MS officially?

What changes for the end user if we disable "Register Teams as chat app for office"? And how could we disable for all our users?

Timo
  • AlessandroM's avatar
    AlessandroM
    Copper Contributor
    Mar 28, 2019

    Anthony Russellin the meantime if you still need to have teams installed there is an option in setting that you can disable to fix this behavior, it's called "Register Teams as the chat app for Office". After you disable and restart outlook it should display proper email addresses for external contacts!

     

    Also thanks for raising the issue with the Microsoft Teams team, hopefully they are able to see it. I'm sure more users are affected and maybe not realize it!

    • Anthony Russell's avatar
      Anthony Russell
      Iron Contributor
      Mar 28, 2019

      AlessandroM 

       

      The only problem is this disables to IM integration in Office. You can't see who is online or chat in the Office applications for collaboration. But thanks for your help anyway. Much appreciated.

      • Gabe_Bratton's avatar
        Gabe_Bratton
        Icon for Microsoft rankMicrosoft
        Apr 23, 2019

        Hi all,

         

        Just wanted to update that we have submitted a bug with the Teams product team to fix this issue.  Its currently targeted for Q2 2019.  When we get closer to a fix date I'll post back with more specifics.  

  • VasilMichev's avatar
    VasilMichev
    MVP
    Mar 28, 2019

    I have Teams running, with the setting configured, and no issues. Let me ping few folks...