Forum Discussion
Windows Outlook Mail
Are you using Classic Outlook or New Outlook?
See; What version of Outlook do I have? - Microsoft Support
Which account type are you using? Exchange, Outlook.com, IMAP, POP3, other...?
What happens when you try to open Outlook? Which error message do you get?
Hello Robert,
Thanks for your response. I am a Windows 10 user and have always used applicable mail apps for whatever Microsoft Edition I was using over the 30 years that I have been a Microsoft user (my computer most recently transitioned from Windows Mail to Outlook Mail). I never encountered a problem access my Microsoft emails until 2 weeks ago when my Windows mail icon suddently stopped loading, which caused me a great deal of inconvenience, so I had to access through a longer, round-about method. Then last Saturday (May 16), I was successfully able to install the app again on my taskbar from the Microsoft store and it loaded and worked well for 2 days. Then again the app again disappeared from my computer. I still have the Outlook app on my desktop but it does not load when I click on it. Consequently, I cannot tell you what version it is but its whatever is compatible with Windows 10 computer.
My internet provider uses IMAP.