Forum Discussion

Benjamin Berg-Einhorn's avatar
Benjamin Berg-Einhorn
Copper Contributor
Sep 06, 2017

When will Focus inbox support rollout for Imap Accounts?

Or is there any type of solution for this? Aside from me checking my emails solely on a mobile device.

  • TonyRedmond's avatar
    TonyRedmond
    Sep 06, 2017

    No. Don't confuse a client access protocol (like POP3 or IMAP4) with what exists inside a mailbox. If you have an Exchange Online mailbox as part of your Office 365 subscription, the mailbox is available to many different clients using different protocols, including POP3, IMAP4, ActiveSync, MAPI, MAPI over HTTP, Exchange Web Services, and the Graph API. If you want to use the Focused Inbox feature, you need to access the mailbox with a client using a protocol that supports the feature. So, you need one of:

     

    • Outlook Web App (OWA)
    • Outlook desktop (click to run version) for Windows or Mac
    • Outlook for iOS or Android

    If you want a mobile client, you are limited to running OWA in a browser on a mobile device or Outlook for iOS or Android.

     

    • TonyRedmond's avatar
      TonyRedmond
      MVP

      IMAP and POP are archaic protocols at this point. They don't support the protocol calls necessary for something like the Focused Inbox. 

      • Benjamin Berg-Einhorn's avatar
        Benjamin Berg-Einhorn
        Copper Contributor
        Does that mean the only way to receive the focused inbox is to create a new email account?

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