Forum Discussion

CVKealey's avatar
CVKealey
Copper Contributor
Jan 22, 2025

Webcal subscriptions not fully syncing

Our medical school uses an SQL database to produce webcal feeds for class and building schedules. They've been using these for years without issue. At some point recently, users who are newly subscri...
JaydenWhite's avatar
JaydenWhite
Iron Contributor
Mar 31, 2025

1. Refresh the calendar manually 
Open the Outlook Calendar view 
Right-click on the WebCal calendar → select Refresh 
2. Resubscribe to the calendar 
Delete the existing WebCal subscription 
Re-add the subscription link (make sure that the link starts with webcal://) 
3. Check the calendar settings 
File → Account Settings → Account Settings 
Select the Internet Calendar tab → Check the subscription status 4. Advanced Troubleshooting Steps 
Clear Calendar Cache 
Close Outlook 
Delete the contents of the folder: %localappdata%\Microsoft\Outlook\RoamCache 
5. Change the Synchronization Settings 
File → Options → Advanced 
Click on Send/Receive in the Send and Receive section 
Increase the Synchronization Frequency of All Accounts 6. Test the Link Validity Change webcal:// to http://
to confirm that the .ics file can be downloaded normally.