Forum Discussion
Kyle McGovern
Jan 17, 2018Copper Contributor
we can't complete this because we can't contact the server right now
Just this morning I am having issues connecting to my Office 365 mailbox in Outlook 2016. I have been troubleshooting a similar issue with another colleague and now it seems I've been bitten by the b...
VasilMichev
Jan 17, 2018MVP
If you suspect some issue on the backend, open a support case to get this investigated. Otherwise, try the usual tools - run Autodiscover tests internally and externally (ExRCA), go over the issues found by the SaRA tool, try crating a new profile on the affected machine(s), try running Outlook in safe mode...
- KeithDXBAug 13, 2019Copper Contributor
VasilMichev Sorry but what are:
- "the usual tools":
- Autodiscover tests internally and externally (ExRCA)
- SaRA tool.
Thanks 🙂