Forum Discussion
Using Outlook with Gmail When Infosec May Block Outlook
TL;DR: If security protocols are implemented that block non-gmail clients from accessing our university gmail accounts, is there a way to create an exception for those who wish to continue using the ...
Aside from the fact that you want to read your emails in Outlook, this is not an Outlook level question.
The solution needs to be performed at the back-end and that completely depends on the capabilities that Gmail has to offer to university customers. That expertise is better to be found in a forum which discusses the Gmail services which your university uses.
That said, several solutions/workarounds that you mention don't really add up. When you'd allow forwarding the emails to another email service, then you'd also lose the ability to remotely wipe the data as it would be outside of the Gmail boundaries. Also note that DLP is something completely different than the ability to remotely wipe a device. DLP is more about preventing sending out sensitive data to certain destinations. Allowing forwarding to another email service would be a violation of that as well and DLP is probably going to block a lot of those emails.
As for creating connectivity exceptions for certain people/mailboxes, that again depends on the Gmail service or method that you are applying to create this restriction and not Outlook.
If the university were to use Microsoft 365 with Exchange Online as their email platform instead of Gmail, then this would all be easily possible with Conditional Access 😉
The solution needs to be performed at the back-end and that completely depends on the capabilities that Gmail has to offer to university customers. That expertise is better to be found in a forum which discusses the Gmail services which your university uses.
That said, several solutions/workarounds that you mention don't really add up. When you'd allow forwarding the emails to another email service, then you'd also lose the ability to remotely wipe the data as it would be outside of the Gmail boundaries. Also note that DLP is something completely different than the ability to remotely wipe a device. DLP is more about preventing sending out sensitive data to certain destinations. Allowing forwarding to another email service would be a violation of that as well and DLP is probably going to block a lot of those emails.
As for creating connectivity exceptions for certain people/mailboxes, that again depends on the Gmail service or method that you are applying to create this restriction and not Outlook.
If the university were to use Microsoft 365 with Exchange Online as their email platform instead of Gmail, then this would all be easily possible with Conditional Access 😉
RobertSparnaaij, thanks so much for your detailed message. I agree that it doesn't make sense to allow forwarding but block an email client as a general matter. But the forwarding would stop emails with sensitive student information, so there is at least some logic to it. In any event, as I noted, they are likely going to shut off auto-forwarding next year anyway. Also, I appreciate the point that this is more of a gmail issue than an Outlook issue. I will pursue this matter with Google from here on out. Thanks again.