Forum Discussion
Using New Outlook with an iCloud Account
the Contacts have wrong characters and errors. These do not appear in iCloud.com or in my Outlook 2019, which uses iCloud for Windows.
Do you mean they are not contacts that you ever created, or do you mean they are your contacts but were messed up in the sync?
What are the 'wrong characters' and errors?
- msqueryFeb 17, 2025Copper Contributor
Thank you very much for your reply. I mean they are my contacts but were messed up in the sync. The wrong contacts and characters are e.g. long strings of random characters in the Notes section of some contacts, phone numbers that don't belong in some contacts, etc.
- Feb 18, 2025
That usually indicates a problem with the sync. Remove the account - then confirm in icloud.com that the contacts are not messed up there before adding it back to outlook.
If they are messed up online, iCloud keeps 10 backups - restore an older one before adding the account back to outlook.