Forum Discussion
Updating security info
"You received this message because all the security info (such as alternate contact methods) that you previously added to your account was removed and replaced with new info and you need to wait 30-days for the changes to take effect."
https://support.microsoft.com/en-us/account-billing/-your-security-info-change-is-still-pending-or-you-can-t-access-this-site-right-now-microsoft-account-message-cbd0f64f-02d9-45d2-90c3-2375e5a72e52
If there were other verification methods added to your account -> that is, a different phone number, email address, or 2 email addresses as auxiliary in security, it would not be a problem, but because you delete everything - this is the procedure and expectation.
Deleted thank you for the response but that's not whats happening. I have a laptop that has the PIN required to sign in. Its says there's a problem with the PIN and to update it. It then asks for my login and password and then it wants to send a code to a phone number that I no longer have. I try to change the phone number from a different computer and then it makes me wait 30 days. I cannot change the phone number or add an alternate email or phone number because it wants to send a code to a number that I dont have. I let the 30 days elapse and it does the same thing over and over. Its a six month old computer and I'm probably going to throw it away and start with a new one. Probably an Apple. Its so frustrating that microsoft is doing this. I would rather have no security so that at least I can use the computer. Thanks for your time.