Forum Discussion
'Update your sign-in technology before September 16th, 2024 to maintain email access'.
Your question: If I link my outlook.com email accounts in Outlook 2021 as "Exchange" I believe that creates a OST file (correct me if I'm wrong). If I move to Exchange accounts can I store the emails in the OST file on my PC while using the modern authentication?
Confirmed response from Microsoft:
Going forward, the only way to add Outlook.com accounts to Outlook 2021 will be as Exchange accounts. After basic auth is deprecated (Sept. 16), there will not be a way to add Outlook.com accounts as POP or IMAP. Outlook 2021 does not support modern auth for POP or IMAP for Outlook.com. Exchange accounts connect with modern auth and use an OST to store the data, so that is correct. (Confirmed by Microsoft)
/Teresa
#traccreations4e 8/1/2024
- Teresa_CyrusAug 13, 2024MVP
grape477 Sorry for the delay.
Per Microsoft's webpage, Outlook supports Modern Authentication in all current Microsoft 365 subscription SKUs and Outlook 2021 LTSC (any SKU with build 11601.10000 or higher) when connecting directly to Outlook.com.
Modern Authentication is not supported if your Outlook is configured to connect to Outlook.com using POP or IMAP. This means it will no longer connect when Basic Authentication is fully deprecated on Sept 16. Here are your options:Option 1: Get a newer Outlook email app that supports Modern Authentication
Option 2: Switch to Outlook.com/Exchange SyncingFull article: Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps - Microsoft Support