Forum Discussion
MicrosoftUpdate on Focused Inbox rollout for Outlook 2016 for Windows users
>> Since I use OWA/outlook.com as by backend email service
As in consumer Outlook.com? It's not yet supported in the desktop - they are working on it though.
Yes at home I am using the consumer outlook.com. Thanks for clarifying as everything coming out of microsoft just refers to Outlook 2016 and its not clear between office 365 pro/business and office 365 home. Would be nice/helpful if they seperated the two out when releasing notes. At least I now know its not yet available vs something is not working on my devices.
I needed to resolve that issue as well. I've been endlessly searching online today because I'm facing the same issues you have (Focused Inbox working on Outlook.com and Android app but not on Outlook 2016 even though it's up-to-date). My search led me here and it's just now that I'm able to understand the difference in Focused Inbox's availability between consumer and enterprise customers. I agree that it should be clearly stated to avoid confusion and to level our expectations since we all want to have the feature across all devices and platforms.
- AllenFilushHey James - you are correct. Focused Inbox doesn't work yet for @outlook.com accounts. Stay tuned!
- AllenFilushThat is a good clarification I should add to the core article above. Focused Inbox is only working in Outlook 2016 for Exchange Online accounts, not yet for Outlook.com. We are working hard on that, so stay tuned.
Allen, We are a first release for deffered channel user. Why did this not ship with the August update, and will it be there for us in september?
