Forum Discussion
MicrosoftUpdate on Focused Inbox rollout for Outlook 2016 for Windows users
I wanted to seek some clarification. I am an office 365 home user and looking to utilize focused inbox. I am a windows insider running Office 365 ver 1704. But I dont see any focused inbox. Since I use OWA/outlook.com as by backend email service, I thought using that with Outlook 2016 would enable focused inbox. I obviously dont have the ability to change OWA and turn on modern authentication. Is it just not available for us home users yet?
Thanks
>> Since I use OWA/outlook.com as by backend email service
As in consumer Outlook.com? It's not yet supported in the desktop - they are working on it though.
Yes at home I am using the consumer outlook.com. Thanks for clarifying as everything coming out of microsoft just refers to Outlook 2016 and its not clear between office 365 pro/business and office 365 home. Would be nice/helpful if they seperated the two out when releasing notes. At least I now know its not yet available vs something is not working on my devices.
I needed to resolve that issue as well. I've been endlessly searching online today because I'm facing the same issues you have (Focused Inbox working on Outlook.com and Android app but not on Outlook 2016 even though it's up-to-date). My search led me here and it's just now that I'm able to understand the difference in Focused Inbox's availability between consumer and enterprise customers. I agree that it should be clearly stated to avoid confusion and to level our expectations since we all want to have the feature across all devices and platforms.
- AllenFilushHey James - you are correct. Focused Inbox doesn't work yet for @outlook.com accounts. Stay tuned!
