Forum Discussion
Update on Focused Inbox rollout for Outlook 2016 for Windows users
Allen,
Looks like I'm spitting into a hurricane regarding the feature, but the article's good. The point about version 1711 is key, as my client was advised by PSS to turn off modern auth in order to disable Focused Inbox completely. That's not a great trade-off, and irrelevant given the change at v1711. (Client is at 1702.)
This customer is 15000+ plus seats, so not huge, but not mom-&-pop either. FI doesn't fit the way they use email. The inability to disable the feature along with the Outlook prompt to turn it on will translate to calls to their help desk.
The client is pursuing other methods of delivering feedback to Microsoft, and I'd value your take on this. The rollout feels heavy-handed to this client; they believe that Microsoft could deliver the feature with a much lighter touch, if they were simply to provide a registry key (or keys) to disable FI itself and the user opt-in.
Cheers,
Dan
- AllenFilushDec 29, 2017
Microsoft
Hey Daniel,
You can manage Focused Inbox at the org level, and disable it for everyone. Detail can be found here: https://support.office.com/en-US/article/Configure-Focused-Inbox-for-everyone-in-your-organization-613a845c-4b71-41de-b331-acdcf5b6625d.
From there, there will not be a prompt to turn it on. Individual users can still manage to turn it on in Outlook themselves, if they so choose since they like the feature.
- Gregory FoulksDec 29, 2017Copper Contributor
I finally got it to work but I had to enable modern auth even with v1711 installed. Very frustrating....