Update on Focused Inbox rollout for Outlook 2016 for Windows users

Thanks for your thoughtful and emotionless reply :). You can turn Clutter back on using the PowerShell script I provided above. Or if you aren't familiar with that, you can use the manual steps I also provided in this conversation (copied again below).

As for communications, the best place to stay up to date on Focused Inbox is to read the Office 365 Message Center. We post there each time we make a change to our service you need to be aware of. For FI, we posted when we first started rolling out to Outlook on the web, and again when we rolled out to Monthly Channel (this Feb/March). We will post again here shortly, as soon as we finalize removing the modern auth requirement explained in the initial post here.

Nothing about FI has changed since March...if your customer is complaining to you, they likely in-advertently turned on Focused Inbox in the web client, not understanding their Outlook for Windows client was not yet enabled. Turning on FI turns off Clutter (since they are the same thing, implemented differently.

__Manual steps__
1. Sign in to Outlook on the web with your boss's account. Note: You need to be using the regular version of Outlook on the web, not the 'light' version. If using Light, switch to full version by navigating to Options > General > Light version and clear the Use the light version of Outlook on the web check box.

Then:
2. In the upper-left corner of the page, choose App launcher > Outlook.
3. On the navigation bar, go to Settings > Mail > Layout > Focused Inbox. Choose Don’t sort messages. Click Save.
4. Return to inbox. Refresh the browser.
5. On the navigation bar, return to settings and the Clutter options should now be available. Settings > Mail > Automatic processing > Clutter.
6. Choose Separate items identified as Clutter > Save