Forum Discussion
MicrosoftUpdate on Focused Inbox rollout for Outlook 2016 for Windows users
You're using an Outlook.com mailbox (consumer account)? Focused is not yet supported for Outlook.com in Outlook desktop; at this time, you need to have a mailbox on Office 365 business/enterprise. When they remove the modern auth requirement, it should work in the desktop.
Diane_Poremsky_MVP wrote:You're using an Outlook.com mailbox (consumer account)? Focused is not yet supported for Outlook.com in Outlook desktop; at this time, you need to have a mailbox on Office 365 business/enterprise. When they remove the modern auth requirement, it should work in the desktop.
Thank you - when do you think that might be - removing modern authorization I use Office 365 for personal. I do have an exchange account that i get free with my Comcast business internet. I am not sure that matters.
I wish Microsoft would explain this further. I can find Focused info on my Help in my build of Outlook.
It only works with office 365 exchange accounts - so if comcast uses office 365, rather than their own exchange servers in-house, it might work there (if it doesn't, they need to change a setting to enable it). I don't have an ETA for outlook.com support, sorry.