Forum Discussion
Unwanted Group in Outlook
I have an unwanted ans Unrecognzed Group in my desktop Outlook. I have tried to delete it, but cannot. It lists no members and contains tw emails, which cannot be deleted as well. Please help me get rid of the Group.
1 Reply
It sounds like what you have in Outlook is either a Microsoft 365 Group or a leftover “ghost” folder that isn’t behaving like a normal mailbox folder. The easiest first step is to check Outlook on the web to see if the group shows up there, if it does, you can usually leave or delete it from the web version and it will disappear from desktop as well. If it doesn’t show in the web version, then it’s likely just a cached artifact in your Outlook client. In that case, closing Outlook and rebuilding the local cache (by renaming the OST file so Outlook creates a fresh one) often clears it out. If the group turns out to be a real Microsoft 365 Group and you’re not the owner, your admin may need to remove it for you.
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