Forum Discussion
Unsuccessful login attempts
Check your Microsoft account - what devices do you have synced, and do you own all of them?
Is the login from the computer correct, what build is it?
Check if your device is free of viruses and malware.
Make sure you are using the latest version of your operating system and web browser.
https://support.microsoft.com/en-us/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48
- LinceAzulDec 25, 2023Copper Contributor
Deleted
Yeah, I checked for strange devices synced. I formatted my computer (just in case I had any malware, which is strange btw, I like to believe I protect myself properly).
I am also using the latest versions of everything.
What I'm not so sure is about the next picture. The first row shows that I denied the login from the application (which is true). I think that that means that the guy guessed somehow the password, and then encountered the 2FA. Am I correct? Otherwise, how would he request the login from the application?
- DeletedDec 25, 2023
Hide email address, it's in the screenshot, but I think you need to analyze the configuration - did you set an alias for the account?
https://support.microsoft.com/en-us/office/add-or-remove-an-email-alias-in-outlook-com-459b1989-356d-40fa-a689-8f285b13f1f2#:~:text=1%20Go%20to%20Manage%20how%20you%20sign%20in,the%20alias%20you%20no%20longer%20need.%20See%20More
Maybe it's worth removing the alias to see if the problem persists?
- LinceAzulJan 04, 2024Copper Contributor
Okkk, thanks I'll try changing the alias, thanks for everything!!